Office of Information Technology
The Office of Information Technology has offices at District Office and Geneva High School.
Customer Service Representative: Beth Dinkel
Computer Technician: Jim Beer
BOCES Network Analyst: Rebecca Castle
BOCES Network Technician: Mark DeCook
BOCES SCSA Technician: Jack Freer
BOCES Technology Coordinator: Julie Larson
Local Area Network between all five buildings. Connected with single and multimode fiber. Windows 2003 provides application/policy deployment and storage for students and staff.
Geneva City Schools is committed to providing access to the latest technology for students & staff. Purchases made are determined by curriculum needs.
Elementary: Microsoft Office, Math Facts in a Flash, STAR, Breakthrough to Literacy, Pearson Successmaker, Read Naturally, and Kid Biz.
Secondary: Microsoft Office, School Island, and Schoolmaster.
All employees may submit requests for copies to be made of any document that do not violate copyright or FERPA laws. If a need for copies exceeds 50 impressions, a request should be submitted to the Printshop Department. All requests will be done within three days.
400 West North Street
Geneva, NY 14456
Main office: (315) 781-0400
Office hours: 8 a.m. to 4 p.m. weekdays
The Information Technology Help Desk provides first-level contact and problem resolution for School District users, to include students, teachers, staff and administrators. The Help Desk can be reached at extension 1010 or e-mail the Help Desk. Technology Help Desk staff provide support on all School District applications, troubleshoot computer problems and will advise on the appropriate action. If technical assistance cannot be provided over the phone, a member of the Technology Team will visit the site to resolve the issue. The Helpdesk prioritizes all requests by the following guidelines:
- Critical operations affecting student safety
- Student learning and classroom needs
- Network issues
- Department/operational needs
- Special requests
The Help Desk also provides support to the DOCSTAR System, a digital archive of School District records for students and staff. More information can be obtained by calling (315) 781-0400 ext. 1010.