Office of Information Technology
Technology Mission Statement
Geneva City School District utilizes innovative technology to support and enhance the delivery of instruction at all grade levels. We believe that the integration of technology will transform the way students learn and communicate in the 21st century. In that context, we will increase student engagement by creating a stimulating academic environment where students can not only excel within their education but develop lifelong skills that will propel them throughout college and career.
The Office of Information Technology has offices at District Office and Geneva High School.
District Technology Integrator
E-mail Ms. Campbell
(315) 781-0400 ext. 1501
Customer Service Representative
Mrs. Beth Dinkel
E-mail Tech Help
(315) 781-0400 ext. 1010
Local Area Network between all five buildings. Connected with single and multimode fiber. Windows 2003 provides application/policy deployment and storage for students and staff.
Geneva City Schools is committed to providing access to the latest technology for students & staff. Purchases made are determined by curriculum needs.
Elementary: Microsoft Office, Breakthrough to Literacy, Read Naturally.
Secondary: Microsoft Office.
All employees may submit requests for copies to be made of any document that do not violate copyright or FERPA laws. If a need for copies exceeds 50 impressions, a request should be submitted to the Printshop Department. All requests will be done within three days.
400 West North Street
Geneva, NY 14456
Main office: (315) 781-0400
Office hours: 8 a.m. to 4 p.m. weekdays
The Information Technology Help Desk provides first-level contact and problem resolution for School District users, to include students, teachers, staff and administrators. The Help Desk can be reached at extension 1010 or e-mail the Help Desk. Technology Help Desk staff provide support on all School District applications, troubleshoot computer problems and will advise on the appropriate action. If technical assistance cannot be provided over the phone, a member of the Technology Team will visit the site to resolve the issue. The Helpdesk prioritizes all requests by the following guidelines:
- Critical operations affecting student safety
- Student learning and classroom needs
- Network issues
- Department/operational needs
- Special requests
The Help Desk also provides support to the DOCSTAR System, a digital archive of School District records for students and staff. More information can be obtained by calling (315) 781-0400 ext. 1010.