Office of Information Technology

  • The Office of Information Technology has offices at District Office and Geneva High School.


    BOCES Technology Coordinator

    Ms. Julie Larson
    E-mail Ms. Larson
    (315) 781-0400 ext. 1005

    Customer Service Representative

    Mrs. Beth Dinkel
    E-mail Tech Help
    (315) 781-0400 ext. 1010

    Network

    Local Area Network between all five buildings. Connected with single and multimode fiber. Windows 2003 provides application/policy deployment and storage for students and staff.

    Computers

    Geneva City Schools is committed to providing access to the latest technology for students & staff. Purchases made are determined by curriculum needs. 

    Software

    Elementary: Microsoft Office, Math Facts in a Flash, STAR, Breakthrough to Literacy, Pearson Successmaker, Read Naturally, and Kid Biz.

    Secondary: Microsoft Office, School Island, and Schoolmaster.

    Central Printshop

    All employees may submit requests for copies to be made of any document that do not violate copyright or FERPA laws. If a need for copies exceeds 50 impressions, a request should be submitted to the Printshop Department. All requests will be done within three days.

    Contact Us

    400 West North Street
    Geneva, NY 14456
    Main office: (315) 781-0400
    Office hours: 8 a.m. to 4 p.m. weekdays

  • Help Desk

    The Information Technology Help Desk provides first-level contact and problem resolution for School District users, to include students, teachers, staff and administrators. The Help Desk can be reached at extension 1010 or e-mail the Help Desk. Technology Help Desk staff provide support on all School District applications, troubleshoot computer problems and will advise on the appropriate action. If technical assistance cannot be provided over the phone, a member of the Technology Team will visit the site to resolve the issue. The Helpdesk prioritizes all requests by the following guidelines:

    1. Critical operations affecting student safety
    2. Student learning and classroom needs
    3. Network issues
    4. Department/operational needs
    5. Special requests

    The Help Desk also provides support to the DOCSTAR System, a digital archive of School District records for students and staff. More information can be obtained by calling (315) 781-0400 ext. 1010.