• Help Desk

    For technical support, please contact the Help Desk at techhelp@genevacsd.org or call (315) 781-0400 ext. 1010. The Help Desk is open Monday through Friday from 8 a.m. to 3:30 p.m.

  • Device Repair/Replacement

    If your device is broken (for example, the screen is cracked or black, keys or the trackpad is not working), you will need to contact your child's school during school hours to exchange devices. For all other technical assistance, call or e-mail the Help Desk.

  • Student E-mails

    Gmail has been turned on for students in grades 6–12. If a student is having difficulty accessing their account, please contact the help desk at techhelp@genevacsd.org or call (315) 781-0400 ext. 1010.