Office of Information Technology
The Office of Information Technology has offices at District Office and Geneva High School.
Customer Service Representative: Beth Dinkel
Computer Technician: Jamie Stoops
Computer Technician: Jim Beer
BOCES Network Technicians: Rebecca Castle and Mark DeCook
BOCES SCSA Technician: Jack Freer
BOCES Technology Coordinator: Julie Larson
Local Area Network between all five buildings. Connected with single and multimode fiber. Windows 2003 provides application/policy deployment and storage for students and staff.
Geneva City Schools is committed to providing access to the latest technology for students & staff. Purchases made are determined by curriculum needs.
Elementary: Microsoft Office, Math Facts in a Flash, STAR, Breakthrough to Literacy, Pearson Successmaker, Read Naturally, and Kid Biz.
Secondary: Microsoft Office, School Island, and Schoolmaster.
All employees may submit requests for copies to be made of any document that do not violate copyright or FERPA laws. If a need for copies exceeds 50 impressions, a request should be submitted to the Printshop Department. All requests will be done within three days.
400 West North Street
Geneva, NY 14456
Main office: (315) 781-0400
Office hours: 8 a.m. to 4 p.m. weekdays
The Information Technology Help Desk provides first-level contact and problem resolution for School District users, to include students, teachers, staff and administrators. The Help Desk can be reached at extension 1010 or firstname.lastname@example.org. Technology Help Desk staff provide support on all School District applications, troubleshoot computer problems and will advise on the appropriate action. If technical assistance cannot be provided over the phone, a member of the Technology Team will visit the site to resolve the issue. The Helpdesk prioritizes all requests by the following guidelines:
- Critical operations affecting student safety
- Student learning and classroom needs
- Network issues
- Department/operational needs
- Special requests
The Help Desk also provides support to the DOCSTAR System, a digital archive of School District records for students and staff. More information can be obtained by calling (315) 781-0400 ext. 1010.